Introduction

For some residents in Newhall, the  communal aerial system is a common way to distribute TV signals to multiple households. However, when the system encounters a fault, residents are left without access to their favourite tv channels and shows.

Fear not, Newhall based Simply AV have put together this guide to walk you through streaming alternatives for residents experiencing communal aerial issues. Hopefully this guidance will help to keep you entertained while the communal aerial gets sorted.

Step 1: Assess the Issue: Before diving into streaming solutions, identify the nature of the communal aerial problem. If it’s a known issue being addressed, patience might be key. If not, please follow the steps below.

Step 2: Check Your Internet Connection: To ensure your internet connection is robust enough for streaming. A stable, high-speed connection is essential for a smooth viewing experience. Consider upgrading your plan if necessary.

Step 3: Reboot Your Television System: It sounds simple but please reboot your television system by switching it off for five minutes and then switching back on again.

Step 4: Check the Freeview Webiste: If you’re having problems with reception, picture or channels when watching Freeview then look no further than their step-by-step troubleshooting guide, these are the steps that they would talk you through if you called one of their advisors at the Freeview advice line. You can access this information here, or you can call them on 03456 50 50 50: Mondays to Fridays: 9.00am to 5.00pm. Saturdays: Closed.

Step 4: Report to SHW: If none of the above work, please email: newhallestate@shw.co.uk. Please ensure that you provide your name, address, postcode and let them know what the issue is. This will be picked up the next working day and reported into our service provider SCCI Alphatrack. Please note, maintenance issues should not be reported via social media, as this service is not monitored 24/7.

If This Doesnt Work You Can Explore a Streaming Service

Step 4: Sky No Dish Options: Sky offer two ‘no satellite dish’ streaming options through Sky Stream and Sky Glass.

  • Sky Stream offers a service where you can find all your favourite shows, channels and apps in one place. Meaning you can stream to any TV over WiFi, with no dish. Sky Stream includes Sky Entertainment and Netflix and shows not on Freeview. You can also add Sports, Cinema, Kids and more all available in HD.
  • Sky Glass is quite simply a TV with Sky Inside. So you can stream every channel, show and app over WiFi, with no satellite dish or set top box.

Step 5: Choose a Streaming Service: If you don’t already, you can opt from any of the popular streaming services available in the UK, such as Netflix, Amazon Prime Video, or Disney+. Many offer free trials, allowing you to explore content before committing.

Step 6: Live TV Streaming: Explore platforms that offer live TV streaming options. Services like BBC iPlayer, ITV X and All4 all allow you to watch live broadcasts. Keep in mind that these may require creating an account.

Step 7: Smart TV and Streaming Devices: If you own a Smart TV, you can access streaming apps directly. Alternatively, invest in streaming devices like Amazon Fire Stick, Roku, or Google Chromecast to enhance your non-smart TV’s capabilities.

Step 8: Mobile and Tablet Streaming: Don’t forget the power of mobile devices. Download streaming apps on your smartphone or tablet for on-the-go entertainment within your home.

Conclusion

Communal aerial issues can be frustrating, but with the wealth of streaming options available, you can stay entertained while the technical glitches are resolved. Embrace the flexibility of streaming services, and you might discover a new favourite way to watch TV!

Note: Please ensure you have the necessary licenses and permissions to use streaming services.

Loan Streaming Devices

Newhall and SHW, working in partnership with Simply AV have a number of Amazon Fire TV Sticks and Google Chromecasts, which can be loaned in an emergency and on a first come, first served basis . If you wish to request one of these devices, please email: newhallestate@shw.co.uk and we will get back to you with a response as quickly as we can. Please note, that you will need to verify your address and you may be required to pay a deposit.

About Simply AV

Simply AV Started in 2012 Wall mounting Flat Screen TV’s. Since then they have expanded, offering a wide range of other AV services such as Home Cinema Rooms, Multi-Room Audio Solutions, IT Support and Home entertainment sales such as: TV and audio equipment. Based in Newhall, Harlow and Epping, they cover the whole of Essex and London.

The expertise and professionalism has enabled them to work with clients such as David & Victoria Beckham, Wilried Zaha, Claude Schönberg, Charlie Daniels and many more.

Simply AV Links:

Note: The views and opinions expressed in this article are solely those of the author(s) and do not necessarily reflect the position, or views of Newhall Project or SHW. The organisation(s) take no responsibility and assumes no liability for any errors or omissions in the content of this article. The information contained herein is provided for informational purposes only and should not be construed as professional advice.
  • First published: 20th December, 2023
  • Revised: 2nd April, 2024